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This role requires candidates who are currently authorized to work in the U.S. without sponsorship, and C2C arrangements are not accepted (U.S. Citizens and Green Card holders ONLY). No vendors! This role is remote.

 

 

The ServiceNow Developer - GRC/IRM (Integrated Risk Management) (Remote) role focuses on bridging IT Risk and Enterprise Risk by implementing, aligning, and improving GRC/IRM processes within ServiceNow. The position blends process ownership (≈65%) with technical execution (≈35%), emphasizing quality, long-term solutions over quick fixes or reactive development.

Key Responsibilities

  • Implement, configure, and support ServiceNow GRC/IRM modules.

  • Partner with risk, compliance, and InfoSec teams to align business processes with platform capabilities.

  • Lead requirement-gathering sessions and advise stakeholders on design tradeoffs and scalable solutions.

  • Manage and optimize workflows for policy, compliance, issue management, and IT risk processes.

  • Integrate ServiceNow GRC/IRM with other systems using REST APIs and related technologies.

  • Translate complex stakeholder needs into logical, sustainable ServiceNow configurations.

  • Act as a consultative partner, proactively improving design quality and process efficiency.

What You’ll Bring

  • Proven hands-on experience with ServiceNow GRC/IRM implementation or major support initiatives.

  • Deep understanding of IT Risk, InfoSec, and Enterprise Risk workflows.

  • Ability to articulate the rationale (“why”) behind process design and system configurations.

  • Strong communication and problem-solving skills; comfortable challenging requirements constructively.

  • A collaborative and process-oriented mindset with a focus on sustainable, well-structured solutions.

Preferred Qualifications

  • Experience integrating ServiceNow with other systems (especially via REST APIs).

  • Familiarity with policy, compliance, issue management, and IT risk management frameworks.

  • Exposure to Security Incident Response (SIR) workflows and InfoSec processes.

  • Prior experience with GRC/IRM tools such as Archer or OneTrust.

  • ServiceNow certifications (especially GRC/IRM) are a plus but not required.

Ideal Candidate Profile

  • Consultative and analytical, with a “borderline architect” mindset.

  • Values quality over speed and seeks to understand the business context behind requests.

  • Comfortable working in a collaborative, transparent team culture.

  • Demonstrates humility, curiosity, and accountability.

Red Flags / Disqualifiers

  • Experience limited to minor ServiceNow tweaks or light workflow changes.

  • Inability to explain design reasoning or process logic.

  • “Order taker” mentality—prefers instructions over discovery and solution design.

  • Exaggerated claims or lack of clarity about personal contributions.

Growth Opportunities

  • Potential to grow into a ServiceNow Architect or enterprise-level role as the platform expands.

  • Exposure to enterprise risk management, automation, and integrated security initiatives.

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