Hess Associates
3029 CRO Lab Operations Director or VP: Toxicology
5/20/2025
Montreal, QC
Direct Hire
Our CRO client provides essential  toxicology and laboratory testing services to worldwide biopharmaceutical organizations developing new molecules. vaccines, medical devices, drugs. They require a Senior Director / VP Toxicology Operations to join CRO senior management, and to be responsible for the work of ~ 150 specialists, including at least 2 Directors, study directors, technicians, managers, team leads.  ROLE AND RESPONSIBILITIES: Oversee management of all operational areas and laboratories. Responsible for GLP toxicology, pharmacology, agrochemical, chemical, safety, pharmaceutical testing. Animal health, necropsy, clinical
3025N Customer Experience Analytics Manager
5/1/2025
Toronto, ON
Direct HireOn-Site
A leading international healthcare equipment manufacturer with multiple North American operations seeks a Data-Driven Customer Experience Analytics Manager to lead their support team through analytical process improvement and operational excellence. The ideal candidate will leverage advanced data analysis skills to identify efficiency gaps, bring in streamlined workflows, and drive continuous improvement across customer-facing functions. This opportunity offers the chance to transform service operations through innovative analytics while managing a dynamic team responsible for project management, order processing, and
3016N Field Service Coordinator Alberta
2/7/2025
Calgary, AB
Direct HireOn-Site
Technical Field Service Administrator RESPONSIBILITIES: Schedule technician visits for Calgary, other parts of AB and SK. Manage and enter data for service calls, repairs, purchase and work orders. Keep track of parts for service / repairs / documents / communications. Telemarketing, shipping, invoicing, rentals. Organize shipments and collect purchase orders from customers. REQUIREMENTS: Diploma in Administration, Office Automation, or related field. 4-5 years of coordinating a  technical or service team. 4 years of Customer Service experience.  SAP (or similar), Salesforce CRM.  Excel
3018N North American Sales Director
2/7/2025
Toronto, ON
Direct HireHybrid
You will be overseeing 4 to 5 sales reps based in the GTA, who cover North America. Company sells its capital equipment products into hospital IT departments across North America. You would be experienced in selling equipment to hospital buying and Facility Management groups in both Canada and the US. You will be responsible for all of North American sales. This role requires roughly 4 to 5 travel across Canada or the US per month. REQUIREMENTS: Business / Marketing degree. Able
3001N Industrial Automation Sales Specialist
1/29/2025
Toronto, ON
Direct HireFull Remote
Our client is a global leader in cutting-edge automation solutions, partnering with top-tier manufacturers across automotive, OEM, and custom machinery sectors. Seeking  Automation Technical Sales Specialist to drive growth in the GTA area . Automation, Mechatronics, Robotics focus. Competitive salary, bonus plan, car allowance, benefits, paid vacation. Responsibilities: Territory sales strategies, full cycle from lead generation to pricing and quotations to closing deals Build and maintain client relationships through CRM database, product demonstrations, technical presentations, and industry events Collaborate
2914 M.Sc. LC-MS/MS Bioanalytical Scientist
9/6/2023
Montreal, QC
Direct HireOn-Site
SENIOR BIOANALYTICAL SCIENTIST A Montreal based rapidly growing drug safety testing company is looking for an LC-MS/MS Senior Bioanalytical Scientist to develop original mass spectrometry assays, looking at plasma, serum, other tissue extract components. Position reports to   a Senior Analytical Lab Director. You will be an expert in liquid chromatography coupled to tandem mass spectrometry. with previous project management experience in the CRO industry best. Relo offered across Canada.   RESPONSIBILITIES: ·           LC-MS/MS R&D, theory, operations

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