Job Title: Commercial Lines Account ManagerLocation: Hamilton Region (Hybrid Schedule)Industry: Insurance BrokerageSalary: $70,000 – $100,000 (Based on Experience) + Comprehensive BenefitsReports To: Senior Producer(s)

Join a Growing National Brokerage Supporting Complex Commercial Accounts

Our client, a respected and expanding insurance brokerage based in the Hamilton region, is seeking a Commercial Lines Account Manager to support a portfolio of mid- to large-market clients across key industries. With a hybrid work model and a collaborative team environment, this is an ideal opportunity for a seasoned commercial insurance professional who thrives in a fast-paced, client-first culture.

You’ll work closely with 1–2 senior producers to service, retain, and grow a robust book of business — with a strong emphasis on Construction, Realty, Hospitality, and Surety accounts.

What You’ll Do

• Manage the day-to-day servicing of a diverse portfolio of commercial accounts

• Provide excellent client service, handling policy renewals, endorsements, certificates, and risk reviews

• Collaborate with producers to support new business quoting, proposals, and presentations

• Liaise with insurers to negotiate terms, premiums, and coverage

• Maintain accurate client files and documentation in EPIC

• Identify cross-sell and upsell opportunities to enhance coverage and client satisfaction

• Ensure compliance with industry regulations and internal standards

• Stay informed on market trends, emerging risks, and insurer appetite

What We’re Looking For

• 5–10 years of experience in a Commercial Lines Account Management role

• Strong technical knowledge of mid- to large-market accounts

• Proven experience in one or more of the following sectors:

  • Construction & Contracting

  • Surety/Bonding

  • Commercial Real Estate

  • Hospitality & Entertainment

• Excellent communication, organization, and client relationship skills

• Ability to work independently and collaboratively with producers and underwriters

• High attention to detail, time management, and service standards

Qualifications

• Active RIBO license (required)

• CIP, CAIB, or CRM designation (asset)

• Proficiency with EPIC brokerage management system (required)

• Strong working knowledge of commercial insurance products and insurer markets

What’s In It for You?

• Competitive salary: $70,000–$100,000, commensurate with experience

• Hybrid work model – work from home flexibility with regular in-office collaboration

• Supportive team culture with seasoned producers and leadership

• Comprehensive benefits package, including health, dental, and more

• Opportunities for ongoing education and professional development

• A chance to work with sophisticated, high-value commercial accounts

Interested ?  Let's chat !    519-572-6095