Our client is an established, diverse, and friendly large brokerage with their head office located in Markham, Ontario. They are a 35 year old family owned insurance brokerage offering a competitive compensation and benefits package.
They are currently looking for a RIBO Licensed Personal Lines Account Manager to join their team. This individual should be passionate about providing exceptional customer solutions to their new and existing clients, be a team player and thrive in a fast paced environment. They will have access to products from over 30 insurance companies and there will be no cold calling required.
Key responsibilities include:
Manage a portfolio of accounts for a Producer handling servicing and remarketing requests
Provide exceptional day to day customer service
Renewal reviews and remarketing of policies as required
Offer guidance and expertise on the best course of action for each client
Payment issues, cross selling and up selling when possible
Qualifications:
RIBO Licensed with a minimum of 3 years of Personal Lines Insurance experience within an insurance brokerage - Sales and underwriting experience an asset
Good working knowledge of personal lines insurance products and coverages
Ability to work with little supervision and have a sound work ethic
Strong organizational and time management skills
Working knowledge of Applied Rating Service, Power Broker and insurance company portals
Team player, willing and able to adapt to change
Able to perform well in a busy office and be steady under pressure
Excellent interpersonal, written and oral communication skills
They offer a hybrid work environment (2 days work from home, 3 days in office), health and dental plan, 3 personal days, external education and tuition reimbursement programs and free parking
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