Personal Lines Account Manager  (J60226)

📍 Location: Burlington, ON – In Office 4 Days/Week🕒 Job Type: Full-Time, Permanent

About the Role

Our client is seeking a career-oriented and client-focused Personal Lines Account Manager to join our growing team. In this role, you’ll play a key part in delivering exceptional service to our valued clients while managing all aspects of the personal insurance policy lifecycle — from new business and renewals to endorsements and claims support.

This is an excellent opportunity for someone who is passionate about insurance, thrives in a team environment, and is eager to grow professionally within a supportive and forward-thinking brokerage.

Key Responsibilities

• Deliver exceptional service and build strong relationships with clients

• Manage all stages of the personal insurance policy life cycle, including:

  • New business quotes and onboarding

  • Renewals and re-marketing

  • Policy changes and endorsements

  • Claims assistance and follow-up

• Collaborate with team members to ensure high-quality service and operational efficiency

• Utilize brokerage management systems and technology to streamline client interactions

Qualifications

• RIBO license required

• 2–3 years of experience in a brokerage setting preferred (but all qualified applicants will be considered)

• Proficient in Microsoft Office (Word, Excel, Outlook)

• Strong attention to detail and ability to prioritize effectively

• Excellent communication and interpersonal skills

• Passion for delivering excellent client service

What We Offer

• Competitive compensation and benefits package

• Flexible work arrangements (in-office 4 days/week)

• Support for continuing education and professional development

• A positive, inclusive, and team-oriented culture

• A reputation for customer service excellence, community involvement, and strong insurer relationships

• The opportunity to join a well-established, family-owned brokerage with over 38 years of history

About Them

They are a modern insurance brokerage with a personal touch. Family-owned and operated since 1986, we pride ourselves on our customer-first approach and our commitment to innovation. We believe in supporting our employees as much as we support our clients — with honesty, integrity, and a shared goal of growth and success.

 Interested?  I would love to hear from you !

ALWAYS ON THE HUNT FOR YOU !