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Personal Lines Account Manager (J60226)
📍 Location: Burlington, ON – In Office 4 Days/Week🕒 Job Type: Full-Time, Permanent
About the Role
Our client is seeking a career-oriented and client-focused Personal Lines Account Manager to join our growing team. In this role, you’ll play a key part in delivering exceptional service to our valued clients while managing all aspects of the personal insurance policy lifecycle — from new business and renewals to endorsements and claims support.
This is an excellent opportunity for someone who is passionate about insurance, thrives in a team environment, and is eager to grow professionally within a supportive and forward-thinking brokerage.
Key Responsibilities
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Deliver exceptional service and build strong relationships with clients
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Manage all stages of the personal insurance policy life cycle, including:
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New business quotes and onboarding
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Renewals and re-marketing
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Policy changes and endorsements
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Claims assistance and follow-up
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Collaborate with team members to ensure high-quality service and operational efficiency
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Utilize brokerage management systems and technology to streamline client interactions
Qualifications
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RIBO license required
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2–3 years of experience in a brokerage setting preferred (but all qualified applicants will be considered)
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Proficient in Microsoft Office (Word, Excel, Outlook)
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Strong attention to detail and ability to prioritize effectively
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Excellent communication and interpersonal skills
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Passion for delivering excellent client service
What We Offer
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Competitive compensation and benefits package
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Flexible work arrangements (in-office 4 days/week)
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Support for continuing education and professional development
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A positive, inclusive, and team-oriented culture
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A reputation for customer service excellence, community involvement, and strong insurer relationships
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The opportunity to join a well-established, family-owned brokerage with over 38 years of history
About Them
They are a modern insurance brokerage with a personal touch. Family-owned and operated since 1986, we pride ourselves on our customer-first approach and our commitment to innovation. We believe in supporting our employees as much as we support our clients — with honesty, integrity, and a shared goal of growth and success.
Interested? I would love to hear from you !
ALWAYS ON THE HUNT FOR YOU !
Cindy Gowing, PRC
AIRS, Certified Professional Recruiter
JOB-BORN Executive Search Inc.
519-572-6095
Apply to this Job
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JOB-BORN Executive Search Inc. is the most respected, successful, placement firm in Ontario that specializes in the Insurance Industry. Established in 1984, we are the highest rated "go to" recruitment consulting firm.
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