Job Summary:

The Provisioning Technician will be responsible for imaging multiple devices simultaneously at an entertainment office in Beverly Hills. Working closely with Customer-defined procedures, the technician will ensure that all devices are correctly and efficiently prepared for deployment. The role requires on-site work, with support available from a dedicated escalation resource in case of technical issues or troubleshooting needs.

Responsibilities:

• Perform device imaging by following the Customer's established procedures and protocols.
• Image multiple devices concurrently using the Customer's provided tools and technologies.
• Ensure devices meet the imaging standards and are ready for end-user deployment.
• Troubleshoot and resolve minor imaging issues; escalate unresolved issues to the designated resource provided by the Customer.
• Maintain a well-organized workspace and manage time effectively to meet imaging targets.
• Document imaging processes and any encountered issues as required by the Customer.

Requirements:

• Previous experience with device imaging, ideally in an enterprise environment.
• Familiarity with imaging software and device management tools.
• Strong attention to detail to ensure adherence to established imaging protocols.
• Ability to work independently and manage multiple devices efficiently.
• Strong problem-solving skills with the ability to escalate complex issues appropriately.
• Reliable and punctual, able to work on-site at the designated location during the scheduled dates.