Position Overview

The Deployment Specialist will support on-site device deployments at a prominent entertainment office. This role is short-term, focused on ensuring successful device installations by following established procedures. The Deployment Specialist will work directly with the Customer’s IT team to execute tasks and troubleshoot any issues that arise.

Responsibilities

• Device Deployment: Set up and configure pre-imaged laptops and desktops at the specified location, adhering to the Customer's deployment guidelines.
• Network Connectivity: Establish and test both wired and wireless network connections for each device.
• Peripheral Integration: Connect and verify the functionality of peripherals, including networked printers.
• Network Resources Access: Confirm access to all required network locations such as drives, websites, and the intranet.
• Quality Assurance: Utilize the Customer’s deployment checklist to confirm all deployment steps are completed successfully.
• Issue Escalation: Promptly escalate any on-site technical issues to the Customer's IT team for further resolution.

Qualifications

• Previous experience with device deployment, preferably in a high-paced, customer-oriented environment.
• Familiarity with network connection troubleshooting (wired and wireless).
• Strong attention to detail to follow deployment checklists precisely.
• Ability to work independently on-site and coordinate with remote support when needed.
• Effective communication skills to escalate and report issues clearly.