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Location: Mississauga, ON (Hybrid)
Industry: Insurance Brokerage
Experience: 3–5 Years in Personal Lines
This is a well-respected and highly regarded Brokerage. I have had the pleasure of working with this company for some time, and with high employee retention rates, low turnover, and the growth opportunities they offer, they are outstanding as a candidate looking for a long-term future. This is more than a job—it’s your chance to grow within a supportive, forward-thinking team that invests in your development and even offers the potential to expand into commercial lines.
Reporting to the Personal Lines Manager, you’ll take the lead in managing a dynamic personal lines book of business. You’ll be the trusted go-to for clients, delivering exceptional service while ensuring seamless processing, accuracy, and professionalism in every interaction. If you love fast-paced environments, value strong teamwork, and take pride in top-tier client care—you’ll thrive here.
Manage and service monthly renewals—including remarketing when required
Review renewal terms for premium changes, coverage updates, or eligibility shifts
Process new business, endorsements, and renewals (liability slips, invoices, binders, cover letters, etc.)
Deliver timely, polished communication across all client interactions
Respond to lienholder/lessor requests and confirm coverage as needed
Partner with producers to provide essential policy and client insights
Handle agency-billed invoicing and all related billing tasks
Maintain precise, paperless client records within EPIC
Collaborate with carriers on policy inquiries or adjustments
Jump in to support departmental needs where required
RIBO License (required)
3–5 years of Personal Lines experience
Strong technical expertise in PL products and wording
Comfortable with EPIC, insurer portals, and Microsoft Office
Post-secondary education; CIP/CRM preferred
Polished communication and relationship-building skills
A detail-driven, accountable, team-first mindset
Ability to thrive in a high-volume, deadline-focused environment
A flexible, hybrid workplace with an encouraging and collaborative culture
Career mobility within a global organization
Long-term growth and internal training opportunities
A company that genuinely values work-life balance and employee well-being
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