Commercial Account Manager

Location: Niagara Falls, ON
Job Type: Full-Time, In-Office

About the Role

We’re seeking a highly organized and motivated Commercial Account Manager to join our Niagara Falls team. In this role, you will be a trusted advisor to our business clients—delivering tailored insurance solutions, building long-term relationships, and ensuring every client receives the best possible experience.

If you thrive in a collaborative environment, take pride in providing exceptional service, and are eager to support both new and existing commercial clients, we’d love to hear from you.

Key Responsibilities

• Deliver an outstanding client experience by understanding and meeting each customer’s unique needs.

• Manage all aspects of commercial accounts, including renewals, endorsements, and re-marketing.

• Provide proactive claims assistance, guiding clients through the process with professionalism and care.

• Respond promptly and accurately to all client inquiries to ensure seamless service.

• Contribute to the team’s success by sharing knowledge, insights, and best practices.

• Build and maintain strong relationships with insurers, underwriters, and clients in a dynamic, fast-paced environment.

Qualifications & Skills

• RIBO license (required)

• Minimum 2 years of insurance industry experience, preferably in commercial lines

• Strong customer service orientation and commitment to client satisfaction

• Excellent organizational, communication, and interpersonal skills

• Ability to prioritize, multitask, and work efficiently under pressure with minimal supervision

• Proficiency with insurance portals and broker management systems is an asset

Why Join Us?

• A collaborative and supportive team culture that values professionalism and integrity

• Opportunities for continuous learning and career development

• The chance to make a meaningful impact by helping clients protect what matters most to their businesses

If you’re a dedicated Commercial Account Manager looking to grow your career in a professional and client-focused environment, apply today and become part of our trusted team in Niagara Falls.

​Always on the Hunt for You !