Learning & Development Specialist – Insurance Brokerage

Location: Concord
Type: Full-Time, Permanent

About the Company

Want to be part of one of the Top 10 Insurance Brokerages in Canada? Looking for a role that supports your growth, learning, and career advancement?
Our client is a fun, energetic, and fast-growing brokerage that prides itself on fostering professional development, collaboration, and excellence. Recognized as a Great Place to Work®, this organization is committed to creating an environment where employees thrive—both personally and professionally.

They believe in continuous growth and support all team members through higher education programs, industry webinars, and professional development opportunities, helping you qualify for advanced positions within the company.

Guided by the principles of integrity, trust, and genuine care, they are deeply committed to their clients and their team alike. You’ll join a culture that values collaboration, lifelong learning, and shared success—knowing that your future is protected and your potential is limitless.

About the Role

As a Learning & Development Specialist, you will play a pivotal role in supporting the company’s growth by enhancing the knowledge, skills, and engagement of its employees. You’ll design, coordinate, and deliver impactful learning programs that empower team members to excel in their roles and strengthen the organization’s overall capabilities.

Key Responsibilities

• Support learning and development initiatives through effective planning, coordination, and implementation.

• Coordinate and deliver engaging e-learning and in-person training sessions and events.

• Develop and maintain learning materials, guides, and FAQs to support training programs.

• Assist with various training initiatives, including new hire orientation, software refreshers, and skill development workshops.

• Play an integral role in onboarding new branches and ensuring seamless integration into company culture and processes.

• Collaborate cross-functionally to identify training needs and continuously improve the learning experience.

Qualifications

• Experience using a Learning Management System (LMS).

• Insurance industry knowledge and experience are required.

• Intermediate proficiency with Microsoft Office (Word, PowerPoint, Excel).

• Strong written and verbal communication skills.

• Demonstrated customer service orientation and commitment to a positive learner experience.

• Ability to manage multiple priorities in a fast-paced, dynamic environment.

• Understanding of training techniques, learning theories, and adult education principles.

• A proactive, collaborative team player who also works effectively independently.

What’s In It for You

This company offers a robust total rewards package and an engaging culture designed to help you thrive:

• Comprehensive Benefits: Medical, Dental, Vision, Extended Health, and Disability coverage.

• RRSP Matching Program to support your long-term financial goals.

• Generous Vacation Package promoting a healthy work-life balance.

• Employee Assistance Program (EAP) for mental and emotional well-being.

• Tuition Reimbursement Program supporting continuous learning and development.

• Fun, team-oriented culture with social events, celebrations, and community engagement throughout the year.

Why You’ll Love Working Here

This is more than just a job—it’s a place where your ideas are valued, your career is nurtured, and your success is celebrated. You’ll join a company that invests in its people, recognizes excellence, and believes that growth is best achieved together.

If you’re passionate about helping others grow and want to make an impact within a respected, people-first insurance brokerage, we’d love to hear from you.

Apply today and take the next step in your professional journey!