Metro Associates
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Job Title: Senior Manager, Quality & HygieneLocation: Bowling Green, Kentucky, United StatesEmployment Type: Full-timeRelocation Assistance Available - YesBonus EligibleJob ID: 3280883

About Our Award-Winning Client:Our Award-Winning Client is a leader in both industrial and consumer markets across the U.S., renowned for its innovative consumer brands in personal care and home essentials. With a commitment to sustainable growth, our client consistently seeks to set industry standards by combining high-performance products with state-of-the-art technologies. This position offers an exceptional opportunity to support our client’s Bowling Green, KY manufacturing facility in its journey to operational excellence and to become a model of “zero losses” using globally recognized processes.

Role Overview

As the Senior Manager of Quality & Hygiene, you will lead all Quality and Hygiene processes at the Bowling Green plant, including overseeing the Quality Control Laboratory. In this vital role, you will work directly with cross-functional teams to support internal and regulatory audits, implement short- and long-term quality strategies, and integrate ISO certification practices at the facility.

Key Responsibilities

  • Establish and drive site-specific goals for Quality and Hygiene systems, aligning with global quality standards.
  • Serve as the primary contact for external audits from customers and regulatory bodies, developing action plans as needed to address findings.
  • Lead initiatives focused on continuous improvement, zero defects, and compliance in large-scale environments.
  • Oversee strategic changes for continuous improvement and provide guidance on industry best practices in Quality.
  • Design and improve facility standards in Quality and Hygiene while implementing ISO and other regulatory frameworks.
  • Act as a Subject Matter Expert for Quality, connecting with the company’s broader Quality network to enhance facility standards.
  • Drive site-specific projects, utilizing problem-solving skills like root-cause analysis and process mapping to achieve a sustained quality culture.
  • Develop and manage the internal audit program, ensuring facility-wide improvements.
  • Oversee the development of IT and digital tools related to quality metrics, emphasizing continuous monitoring of quality performance indicators.
  • Implement proper change management and qualification protocols for all project innovations.

Required Skills and Experience

  • Education: Bachelor's degree in a related field
  • Experience: 10+ years in Quality or Hygiene, including Quality/Hygiene management at the site level
  • Technical Skills: Proven capabilities in Project Management, Data Analysis, Root Cause Analysis, Process Mapping, Continuous Improvement, Lean, Statistical Process Control (SPC), Quality Control (SQC), MSA, SAP
  • Certifications: Quality certifications are highly desirable
  • Additional Skills: Strong interpersonal communication and presentation skills, exceptional problem-solving abilities, ability to manage both conflict and change effectively. Proficiency in SAP data structures, Quality Business Intelligence (BI), and IT-driven Quality control systems is strongly preferred.
  • Soft Skills: Enthusiasm, creativity, and the ability to work under shifting priorities and complex challenges

Benefits

Our client values and rewards excellence with a comprehensive benefits package, including:

  • Health, Dental, Vision, and Life Insurance
  • Short- and Long-term Disability Coverage
  • Paid Parental Leave & Childcare Benefits
  • Vacation/Paid Time Off
  • Outstanding 401k Match & Company Stock Purchase Program
  • Access to a fully air-conditioned and heated state-of-the-art manufacturing shop
  • Additional performance-based incentives

Candidate Details

  • Seniority Level: Mid-Senior
  • Management Experience: Not required
  • Minimum Education: Bachelor's Degree
  • Willingness to Travel: Occasionally

Job ID: 3280883

Bold Note: Resumes will be maintained in strict confidentiality until such time as we engage in a detailed discussion regarding a specific opportunity, and both parties mutually agree to proceed. We consistently receive new opportunities every day. Should your professional background closely align with the specific requirements of our client, we will promptly reach out to you to initiate further exploration of potential opportunities.

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