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Vice President of OperationsCompetitive Salary | Day-One Benefits | Three Weeks PTO
About the CompanyWith more than 35 years of success and 68 locations across 10 states, this established franchise brand is known for its proprietary recipes, fresh ingredients, and standout service. Now, they’re looking for a visionary operations leader to help shape the future of the brand.
About the RoleWe’re hiring a Vice President of Operations to lead field operations across the system. This individual will report directly to the Executive Director and oversee performance, training, support, and compliance across all franchised locations. It’s a highly visible leadership role with real opportunity to drive growth, innovation, and operational excellence.
You’ll Thrive In This Role If You:
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Have 10+ years of progressive leadership experience in restaurant operations—franchise or QSR experience preferred
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Know how to inspire and develop field teams, operators, and franchisees
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Bring a guest-first mindset with a bias for action and results
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Are excited to travel (up to 50%) to connect with teams across the brand
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Have strong financial acumen and a proven track record of improving profitability
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Are hands-on, strategic, and ready to build systems that scale
What You’ll Do:
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Provide operational leadership and coaching across all franchise locations
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Partner with franchisees to drive consistent performance and uphold brand standards
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Lead training, onboarding, and new restaurant openings
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Oversee food safety, compliance, and risk management protocols
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Use KPIs to optimize labor, speed of service, guest satisfaction, and profitability
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Collaborate with R&D and marketing on innovation and promotions
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Support vendor and supply chain partnerships to ensure quality and efficiency
The Perks:
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Competitive salary
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Benefits start Day One
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Three weeks PTO
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Work closely with a passionate leadership team and franchise partners
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Be a key voice in shaping the future of a legacy brand
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