Senior Commercial Lines Account Manager – Midmarket📍 Location: Burlington🕒Hybrid Schedule - 3 days a week in office.

About Our ClientOur client is an international insurance provider delivering best-in-class Mid-Market and Specialty Commercial Insurance solutions. They’re not your average brokerage—they’re here to challenge the status quo. With over 100 years of combined industry experience, their founders set out to break away from outdated, non-customer-focused models and build a firm where independence, innovation, and true client advocacy come first.

They are focused on enabling organic growth, increasing profitability, strengthening underwriting relationships, and maintaining innovation through their collaborative approach with risk & asset managers. 

Position SummaryWe are looking for a Senior Commercial Lines Account Manager who thrives in a fast-paced, growth-oriented environment. This is a client-facing, hands-on role for someone with a deep understanding of commercial insurance needs and a passion for delivering unmatched service.

You'll be working closely with a portfolio of mid-market clients across diverse industries, including manufacturing, wholesale, childcare, education, and healthcare. If you enjoy building relationships, negotiating smart coverage, and helping clients feel secure in their risk strategies—this is your seat at the table.

Key Responsibilities

• Cultivate and maintain strong, trust-based relationships with insurers and clients.

• Review policies for accuracy, report claims, and manage contract terms.

• Negotiate coverage terms, pricing, and conditions with underwriters.

• Design insurance plans and prepare client proposals tailored to their unique needs.

• Analyze renewals and prepare effective negotiation strategies.

• Respond to client inquiries within service standards and resolve issues proactively.

• Maintain accurate records, track policy expirations, manage abeyances and tasks.

• Manage day-to-day client requests with attention to detail and urgency.

• Follow up with insurers and clients for outstanding information and documentation.

What You Bring

• 5+ years of Commercial Lines experience, ideally in mid-market.

• RIBO license is required.

• Strong ability to work independently while contributing to a collaborative team.

• Excellent verbal and written communication skills.

• A customer-first mindset with a proven track record of service excellence.

• Strong organizational skills and comfort with managing multiple priorities.

Perks & Growth

• Join a forward-thinking company challenging industry norms

• Career growth in a company that supports independence and innovation

• Dynamic team culture that values collaboration, input, and initiative

If you're ready to level up your career with a company that’s rewriting the insurance playbook, apply today. Let’s build something remarkable together.