JOB-BORN Executive Search Inc. is the most respected, successful, placement firm in Ontario that specializes in the Insurance Industry.  Established in 1984, we are the highest rated  "go to"  recruitment consulting firm.
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Intermediate IT Support - Insurance
Concord, ON



Intermediate IT Support - Vaughan

Primary Duties

·Administer, monitor and troubleshoot a wide variety of brokerage IT systems, ranging from thin clients, desktops, servers, networking, storage, and mobile devices

·Day-to-day operations and support of the IT Infrastructure plus daily support for Brokerage staff both internally and externally.

·Perform system monitoring and maintenance of all on premise and cloud infrastructure, ensuring high-availability, backup and recovery

·Administer and monitor Office 365 activity, including user setup, compliance and security

·Manage remote connectivity and security solutions including firewall management, network security measures in order to protect data, software, and hardware

·Participates in the development of new system and application implementation plans to ensure operational reliability.

·Reasonable availability during off-hours for troubleshooting and support as required.

·Trouble shoot broker management systems (Power Broker, CGI, and Compu Quote) as needed.

·Work with Insurance Carriers & MGA's to sanction users, manage access and ensure BMS to Carrier system connectivity.

·Perform other related duties as assigned or required.


·Bachelor’s or College Degree in Computer Information Systems, Computer Science, Engineering or related technical discipline.

·5 or more years of related IT and insurance/financial system experience.

·Strong communication and outstanding interpersonal skills.

·Ability to work efficiently on multiple assignments under tight deadlines.

·Proven experience in providing technical support both remotely and in-house.

·Strong Windows knowledge and experience: troubleshooting, maintenance, configuration, design (Windows 10, Windows Servers, Active Directory).

·A strong understanding of Office 365, Teams and SharePoint.

·Calm under pressure, self-starting and motivated – ability to deal with multiple priorities.

·An understanding of common programing languages would be considered an asset.

·Experience in the Canadian P&C insurance industry would be an asset

In office role.

If you have the skills, lets talk!

Refer to JOB ID - J-37390

Meredith Howell, PRC,
VP of Recruiting
Certified Professional Recruiter
JOB-BORN Executive Search Inc.



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