Are you passionate about providing a best-in-class client experience? Are you self-motivated, proactive, and client-focused? If so, this position may be perfect for you.   

We are currently seeking an Account Manager in our Commercial Lines Business Unit.  In this role you will help our company succeed and grow by providing exceptional day-to-day service to Commercial Lines clients.  

Your primary responsibilities include:  

• Oversee the day-to-day servicing of the book working with clients and our Sales Professionals
• Review client’s current coverage and exposures, loss experience and analyze risk to determine the product/service requirements
• Input and update claims and new client information
• Assist with client inquiries or rush assignments as requested
• Know customers and fully understand their needs
• Negotiate with our insuring partners for best solutions for clients risk transfer options
• Document all communications and interactions with clients, carriers, and others 
• Address insured’s questions and concerns regarding policies, coverage, and premium payments promptly via phone, e-mail, written communication etc. 
• Preparing and forwarding binders for renewals as instructed
• Manage client accounts receivables

The Knowledge, Skills and Qualifications you'll need to be successful in the role include:  

• Minimum 5 years Commercial Lines experience, either from a brokerage or insurance company preferred
• R.I.B.O license and/or working towards C.I.P or C.A.I.B designations is an asset
• Interpersonal, strong communication and listening skills are crucial for this position
• Driven and results oriented
• A strong attention to detail and accuracy
• Excellent organizational skills
• Enjoy being a team player
• Self-motivated and proactive 
• Proficient with Microsoft Word and Excel