Our client in North York is hiring a Personal Insurance Account Manager, VIP Division.  You will be responsible for achieving business growth on an existing book of business and retaining an existing book of business.

RESPONSIBILITIES :

• Respond promptly to telephone, email and fax inquiries, ensuring a high level of service is maintained
• Renewal review, recommendations, comparison quotes and re-market when needed
• Total account sales awareness, cross sell and up sell as much as possible
• Action all renewals, endorsements and claims
• Process change requests on EPIC/company portals, when needed
• Review and invoice all endorsements (and renewals, if necessary)
• Issue in-house endorsements and new business on company portals, when needed
• Release renewals after making appropriate changes, when needed
• Scan and attach documents to EPIC
• Quote cross sells and up sell as much as possible
• Issue pink slips when needed in addition to completing miscellaneous duties as assigned
• Prepare new business documents to be sent for signatures, etc.
• Report order: MVR, Autoplus, HITS
• Support other members of the team when needed

REQUIREMENTS :

• Minimum 5 years in VIP insurance space.
• EPIC brokerage system experience required
• R.I.B.O required
• Strong knowledge of insurance carriers
• Superb interpersonal, communication, and effective problem solving skills
• Ability to be a self-starter with strong written and oral communication skills as well as organizational skills
• Advanced skills in MS Outlook, Excel, Word