OVERVIEW OF ATHENA:

ATHENA Consulting is an award-winning staffing firm serving state and local governments. Our mission is to make lives better! We make our Clients’ Lives Easier by engaging and supporting our clients and partnering with them to be the most knowledgeable staffing partner. We make our Employees’ Lives Better by identifying and cultivating their talents and matching these talents with our customers’ needs. ATHENA places a high value on customer service, accountability and getting the job done.

POSITION OVERVIEW:

Our client, a leading law firm with a commitment to excellence and innovation, is seeking an Office Services Specialist to partner with the Director of Administration in managing the daily operations of our office. This role encompasses facilities management, hospitality, local technology support, and overall office services. The ideal candidate will possess excellent communication skills and a hands-on approach to delivering high-quality support services.

Key Responsibilities:

• ·       Service Evaluation: Continually assess and improve the complement of services provided, including service levels and quality. Make recommendations to enhance effectiveness and efficiency.
• ·       Technical Support: Provide assistance with basic computer hardware issues, software, network configuration, and audio/visual equipment setup and troubleshooting.
• ·       Customer Service: Maintain high levels of customer service by fostering positive and professional relationships with vendors and office staff.
• ·       Office Operations: Oversee mailroom operations, order office supplies, manage conference room setups, and handle laptop and projector setups. Supervise office services clerks.
• ·       Building Management: Act as a secondary contact for building management and monitor building maintenance.
• ·       Event Coordination: Assist in coordinating special events for clients, office departments, and staff as requested.
• ·       Mail and Reception Duties: Handle daily internal mail delivery, perform courier runs, and provide backup reception coverage.
• ·       Additional Duties: Perform all other duties as assigned.

Education:

• ·       High School Diploma or equivalent experience.

Experience:

• ·       Training and experience in basic computer hardware, software, network configuration, and audio/visual equipment.
• ·       Minimum of 5 years of experience in office services within a legal or professional organization.

Skills and Competencies:

• ·       Strong communication and interpersonal skills.
• ·       Proven ability to manage multiple tasks and priorities.
• ·       Hands-on approach with a focus on problem-solving and efficiency.
• ·       Ability to work independently and as part of a team.

Physical Requirements:        

·       Ability to sit or stand for extended periods.

·       Moderate or advanced keyboard usage.

·       Standard hours of work: Monday through Friday. Some late nights and weekends may be required.

·       Must be able to lift and move up to 25 pounds at times.

·       Travel may be required up to 10% of the time.

·       The statements in this Job Posting are intended to describe the general nature and minimum level of work required.  The content should not be construed as a complete list of all duties, responsibilities, and skills required to meet the criteria for this position.  Upon request, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Application for employment is not intended to and does not create a contract or offer of employment and if hired, employment with the company is on an at-will basis and could be terminated at the will of either party.

ATHENA Consulting LLC does not discriminate in hiring based on federally protected classifications to include but not limited to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status, marital status or other characteristics protected by law.  Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.