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Join Our Team as a Client Operations Representative!
Are you detail-oriented, organized, and passionate about delivering excellent client experiences? We’re looking for a proactive and reliable Client Operations Representative to support day-to-day operations and ensure our clients receive seamless, high-quality service. In this role, you’ll act as a key link between our clients and internal teams—helping manage processes, resolve issues, and maintain client satisfaction.
Starting Pay: $29/hour
What You’ll Do:
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Serve as an operational point of contact for client accounts, ensuring timely and accurate support
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Respond to client inquiries via phone, email, or ticketing systems—providing updates, troubleshooting issues, and maintaining open communication
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Coordinate with internal teams (such as Sales, Customer Success, or Product) to fulfill client needs and resolve service requests
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Track client activities, updates, and case resolutions in CRM or operations platforms (e.g. Salesforce, HubSpot, or proprietary systems)
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Support the onboarding and ongoing service process for new and existing clients
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Identify inefficiencies and suggest improvements to enhance service delivery and operational workflows
What You Bring:
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Strong communication skills and a client-focused approach
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Excellent attention to detail and time management
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Ability to navigate multiple systems and manage competing priorities
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A proactive attitude and the ability to work both independently and collaboratively
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Familiarity with CRM and workflow tools is a plus (training provided if not)
New to Operations or Client Services? No Problem.
We provide in-depth training and continuous support to help you thrive in your role.
Why You’ll Love Working With Us:
Be part of a collaborative, fast-moving team where your contributions matter every day. We believe in supporting our employees, recognizing hard work, and creating opportunities for growth in a dynamic, client-focused environment.
Ready to make an impact? Apply now to become a Client Operations Representative and help us deliver exceptional service from the inside out!
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