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Join Our Team as a Client Support Specialist!
Are you someone who enjoys solving problems, supporting clients, and ensuring every detail is handled with care? We’re seeking a dependable and service-driven Client Support Specialist to join our team. In this role, you’ll work directly with clients to resolve issues, answer questions, and provide a smooth, reliable support experience from start to finish.
Starting Pay: $29/hour
What You’ll Do:
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Serve as a dedicated point of contact for client inquiries via phone, email, or chat—providing prompt, professional assistance
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Troubleshoot issues, resolve concerns, and coordinate with internal teams to ensure timely and accurate solutions
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Maintain up-to-date client records and track case progress using CRM or support systems like Salesforce, HubSpot, or Zendesk
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Monitor open tickets and proactively follow up to ensure resolution and client satisfaction
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Gather client feedback and identify recurring issues to help improve support processes and client experience
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Assist in onboarding new clients by providing helpful resources and support
What You Bring:
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Excellent communication skills with a professional, client-focused demeanor
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Strong problem-solving abilities and attention to detail
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Ability to manage multiple priorities and maintain organization under pressure
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Experience with CRM or ticketing platforms (or willingness to learn quickly)
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A collaborative mindset and a passion for helping others succeed
No Industry Experience? No Problem.
We offer hands-on training and ongoing support to help you excel in your role.
Why You’ll Love Working With Us:
Join a collaborative, people-first team where your efforts truly make a difference. We value initiative, accountability, and creating outstanding client experiences—together.
Ready to be a trusted partner to our clients? Apply today to become a Client Support Specialist and help us deliver service that sets us apart.
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