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Shape Exceptional Journeys as a Customer Experience Coordinator!
Are you passionate about creating memorable customer experiences and improving every touchpoint? We’re looking for a proactive and detail-driven Customer Experience Coordinator to help elevate the way we serve and support our customers. In this role, you’ll play a key part in shaping the customer journey—ensuring every interaction is smooth, consistent, and impactful.
Starting Pay: $29/hour
What You’ll Do:
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Act as a central point of contact to coordinate customer communications, resolve issues, and ensure a consistent experience
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Monitor and respond to customer inquiries across multiple channels (email, phone, chat), ensuring timely and effective solutions
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Collaborate with internal teams—such as Customer Support, Sales, and Operations—to ensure a seamless customer journey
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Analyze customer feedback, identify trends, and recommend improvements to enhance satisfaction and loyalty
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Maintain accurate records of customer interactions using tools like Salesforce, Zendesk, or other CRM platforms
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Assist with customer onboarding, engagement campaigns, and retention initiatives
What You Bring:
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Excellent communication and interpersonal skills
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A customer-first mindset with strong attention to detail and problem-solving abilities
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Ability to manage multiple priorities and stay organized in a fast-paced environment
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A proactive, collaborative attitude and a desire to improve processes
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Familiarity with CRM systems and customer support tools (or willingness to learn quickly)
No Experience in Customer Experience? That’s Okay.
We provide thorough onboarding and training to help you succeed in the role.
Why You’ll Love Working With Us:
Join a team that truly values customer relationships and continuous improvement. You’ll be empowered to make a difference, contribute ideas, and help shape experiences that leave a lasting impression.
Ready to champion the customer journey? Apply today to become a Customer Experience Coordinator and help us create experiences worth remembering!
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