Join Us as a Client Care Associate!

Are you passionate about building strong relationships and delivering exceptional service? We’re looking for a caring, dependable Client Care Associate to join our team and provide personalized support to our valued clients. In this role, you’ll play a vital part in ensuring each client feels supported, understood, and well taken care of throughout their journey with us.

Starting Pay: $29/hour

What You’ll Do:

• Serve as a primary point of contact for clients—responding to inquiries via phone, email, or chat in a timely and professional manner

• Provide thoughtful, personalized support tailored to each client’s needs

• Maintain accurate records of all client interactions in CRM systems like Salesforce, HubSpot, or similar platforms

• Follow up on open requests or issues to ensure full resolution and client satisfaction

• Collaborate with internal teams to help coordinate services, manage client accounts, and streamline communication

• Identify opportunities to improve the client experience and share feedback with the team

What You Bring:

• Strong communication skills with a warm, professional demeanor

• A client-first mindset with a high level of empathy and patience

• Great attention to detail and the ability to stay organized while managing multiple requests

• Comfortable using digital tools and learning new systems quickly

• A collaborative attitude and commitment to delivering high-quality service

No Prior Experience in Client Care? That’s Okay.

We offer full training to ensure you feel confident and supported from day one.

Why You’ll Love Working With Us:

Join a purpose-driven team where every interaction matters. We value respect, empathy, and long-term relationships—with our clients and our colleagues. Your work will have a direct impact on the people we serve, and your voice will always be heard.

Apply now to become a Client Care Associate and help us provide the kind of care clients remember—and trust.