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Join Us as a Customer Operations Representative!
Are you detail-oriented, customer-focused, and ready to be the driving force behind smooth service delivery? We’re looking for a dependable and proactive Customer Operations Representative to join our team. In this role, you'll support both customers and internal teams by ensuring seamless operations, resolving issues, and keeping everything running efficiently behind the scenes.
Starting Pay: $29/hour
What You’ll Do:
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Serve as a key liaison between customers and internal teams to coordinate and follow through on service requests
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Respond to customer inquiries via phone, email, and chat—providing accurate information and timely updates
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Monitor order status, process changes, and resolve issues to ensure operational efficiency and customer satisfaction
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Document all activities and customer interactions using systems like Salesforce, Zendesk, or other CRM/ERP tools
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Identify recurring issues or process bottlenecks and recommend improvements to enhance workflow and service delivery
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Assist with reporting, data entry, and cross-functional coordination as needed
What You Bring:
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Strong communication skills with a customer-first mindset
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Solid organizational abilities and attention to detail
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Ability to analyze problems, find solutions, and follow through
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Comfortable working with support platforms, CRMs, or operational systems
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Reliable, adaptable, and able to manage multiple priorities at once
No Experience? No Problem.
We provide structured training to help you succeed and grow into the role.
Why You’ll Love Working With Us:
Be part of a collaborative, solutions-driven team where your contributions matter every day. We offer a supportive work culture, opportunities to grow, and a chance to be at the heart of operations that keep our customers happy and engaged.
Ready to make an impact? Apply now to become a Customer Operations Representative and help us deliver excellence from the inside out!
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